NeuHR respects your privacy and is committed to protecting your personal information.
This Data Protection Policy (“Policy”) sets out the basis upon which NeuHR (“we”, “us” or “our”) may collect, use, disclose or otherwise process personal data of individuals in accordance with the Personal Data Protection Act (“PDPA”).
1.1 “Personal Data” is defined by the PDPA as data, whether true or not, about an individual who can be identified from that data, or from that data and other information to which an organization has or is likely to have access. Common examples of personal data could include names, identification numbers, contact information, medical records and photographs.
1.2 We will only collect your personal data in accordance with the PDPA. We will obtain your consent for the collection, use, disclosure and/or processing of your personal data for the intended purposes, unless an exception under the law permits us to collect and process your personal data without your consent.
2.1 The personal data we collect may be used, disclosed and/or processed for various purposes, depending on the circumstances, which include but are not limited to:
3.1 We respect that the personal data you have provided us is confidential. With that in mind, we will not disclose your personal data to other third parties without obtaining your permission first.
3.2 However, we may disclose your personal data to other third parties without obtaining your permission first in certain situations which include but are not limited to: situations in which the disclosure is required or authorized based on the law and/or regulations and/or permitted by the PDPA or law situations in which the disclosure is necessary to respond to an emergency that threatens the life, health or safety of any individual; situations in which the disclosure is compulsory for any investigation or proceedings situations in which the disclosure is to a public agency and such disclosure is necessary in the public interest;
3.3 If we disclose your personal data to third parties with your consent, we will ensure the best efforts are taken to provide adequate supervision over the handling of your personal data by such third parties to protect your personal data.
4.1 You may request to access and/or correct your personal data that is in our possession by submitting a written request to us. Please contact us for further information about how to access your personal data.
4.2 When you make a request to access your personal data, we will request certain information from you in order to determine your identity with certainty. Once we have sufficient information, we will respond to your request within 30 days. Please note that the PDPA exempts certain types of personal data from being subject to your request to access it.
4.3 Please note that we may have to withhold access to your Personal Data in certain situations, for example when we are unable to confirm your identity.
4.4 There may be a small but reasonable charge for the handling and processing of your requests to access and/or correct your personal data. We will provide you a written estimate of the charges, and we are not required to respond to or deal with your request unless you have agreed to pay the charge.
5.1 If you do not agree with this Policy, please DO NOT continue to use or access the Services.
5.2 If you choose to withdraw your consent to any or all or the disclosure of your personal data, please note that we may not be in a position to continue providing some of our services to you. We will process your request within a reasonable time from such a request for withdrawal of consent being made, and will thereafter refrain from collecting, using and/or disclosing your personal data in the manner stated in your request.
6.1 NeuHR takes breaches of privacy very seriously. Our employees are trained to handle the personal data securely and with utmost respect and confidentiality, failing which they may be subject to disciplinary action.
6.2 We will also ensure that your personal data is adequately protected and secured. We will place reasonable security arrangements to prevent any unauthorized access, collection, use, alteration, disclosure, loss and/or damage of your personal data. However, we do not take responsibility for unauthorized access or use of your personal data by third parties that are wholly due to factors that are beyond our control.
7.2 You may control which cookies you want to enable or disable via your web browser’s settings. If you block the cookies on our website, you should note that you might not be able to access the full range of functions that our website offers.
7.3 Personal Data that we collect from you through our cookies may be passed onto third party service providers (whether within or outside Singapore), for managing or improving our website, for data hosting or backup or for one or more of the purposes set out in 7.1 above.
8.1 As part of our efforts to ensure that we properly manage, protect and process your personal data, we will be reviewing our policies, procedures and processes from time to time. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect.
8.2 We reserve the right to make changes to this policy at its sole discretion. Any changes made in this manner will be posted on this page.